[Customer-notifications] Daylight Savings Time begins March 11, 2018 at 2am in your local timezone

[Technical Support Department]

Dear Valued Customers,

In many of our U.S. based service areas as of March 11, 2018 at 2am in your local timezone, clocks will be adjusted because Daylight Savings Time begins. Our servers automatically adjust and will update your phones the next time they check-in. (which usually occurs Sunday at midnight in your local timezone).

If for some reason your phone does not update or you simply want to update prior to their next check-in, please follow these instructions:

NOTE: When rebooting extensions yourself, We do not suggest rebooting all extension at the same time during the business' operational hours. This is because extensions are unavailable for use during the reboot process.

   1. Press the Menu (on older models the Intercom) key.
   2. Press 3.
   3. Press 2.
   4. When prompted for a password, type 456 then press the button under Enter shown on the on-screen display.
   5. Press 3.
   6. When prompted to Reboot Phone, press the button under Yes shown on the on-screen display.

Once your extension completes the reboot process (which can take upto 7 minutes in rare cases) the correct time and date should be displayed.  If not, please visit http://support.voipster.org to open a ticket. If you do open a ticket, please include:

   Your name
   Business name
   Primary telephone number
   Extension(s) to be rebooted
   Best time frame to conduct the reboot (extensions are unavailable for use during the reboot process)

One of our technicians will be happy to assist you.

Sincerely,

Technical Support
VoIPster Communications, Inc.
US Toll-Free: +1.844-991-VoIP (8647)​
International: +1.502-991-VoIP (8647)
US & International Fax: +1.502-379-4303