From support at voipster.org Sat Mar 9 16:24:51 2019 From: support at voipster.org (Technical Support Department) Date: Sat, 9 Mar 2019 16:24:51 -0500 (EST) Subject: [Customer-notifications] Daylight Savings Time begins March 10, 2019 at 2am in your local timezone In-Reply-To: <706944977.67.1552166396182.JavaMail.andrew.mitchell@akm2laptop01.dyn.dynster.net> Message-ID: <1346741245.68.1552166688408.JavaMail.andrew.mitchell@akm2laptop01.dyn.dynster.net> Dear Valued Customers, In many of our U.S. based service areas as of March 10, 2019 at 2am in your local timezone, clocks will be adjusted because Daylight Savings Time begins. Our servers automatically adjust and will update your phones the next time they check-in. (which usually occurs Sunday at midnight in your local timezone). If for some reason your phone does not update or you simply want to update prior to their next check-in, please follow these instructions: NOTE: When rebooting extensions yourself, We do not suggest rebooting all extension at the same time during the business' operational hours. This is because extensions are unavailable for use during the reboot process. 1. Press the Menu (on older models the Intercom) key. 2. Press 3. 3. Press 2. 4. When prompted for a password, type 456 then press the button under Enter shown on the on-screen display. 5. Press 3. 6. When prompted to Reboot Phone, press the button under Yes shown on the on-screen display. Once your extension completes the reboot process (which can take upto 7 minutes in rare cases) the correct time and date should be displayed. If not, please visit http://support.voipster.org to open a ticket. If you do open a ticket, please include: Your name Business name Primary telephone number Extension(s) to be rebooted Best time frame to conduct the reboot (extensions are unavailable for use during the reboot process) One of our technicians will be happy to assist you. Sincerely, Technical Support VoIPster Communications, Inc. US Toll-Free: +1.844-991-VoIP (8647)? International: +1.502-991-VoIP (8647) US & International Fax: +1.502-379-4303