[Customer-notifications] October 4, 2020 Storage Infrastructure Outage

[Technical Support Department]

Dear Valued Customer,

Beginning yesterday, Sunday, October 4, 2020, at 3 a.m. VoIPster experienced a critical failure in our storage infrastructure.

Our team worked diligently throughout the night and completely revived the storage infrastructure. Some related items were affected. All have already been completely restored.

For the related items, our team worked diligently to resolve the issue. Our team was able to get in touch with the vendor this morning. Everything should be completely returned to normal.

If you do experience any issues, please contact us. You may do so by emailing support at voipster.org or by phone at 502-991-8647. Additionally you may always visit the support center at http://support.voipster.org to open a ticket.

We apologize for any inconvenience this may have caused. We are honored to be your service provider. Your business is why we do what we do.


Respectfully,

Andrew K. Mitchell, MSISPM
President & Senior Network Engineer
Global Network Operations
VoIPster Communications
US Toll-Free: +1.844-991-VoIP (8647)
International: +1.502-991-VoIP (8647)
US & International Fax: +1.502-379-4303