<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: arial,helvetica,sans-serif; font-size: 12pt; color: #000000'><div style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><font face="arial, helvetica, sans-serif">Dear valued Customers, </font></div><div style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><font face="arial, helvetica, sans-serif"></font></div><div style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><font face="arial, helvetica, sans-serif"><br></font></div><div><font face="arial, helvetica, sans-serif"><span style="font-size: 12pt;">On Friday, </span>February<span style="font-size: 12pt;"> 1, 2019 starting at 5pm Eastern Time, VoIPster Communications will be migrating the Jacksonville, FL data center to a newer facility. The migration is expected to take a total of 6 hours. However, if unexpected complications arise, may take up to 8 hours. </span></font></div><div style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><font face="arial, helvetica, sans-serif"><br></font></div><div style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><font face="arial, helvetica, sans-serif">What you need to know:</font></div><div style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><font face="arial, helvetica, sans-serif"><br></font></div><div><ul><li style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><font face="arial, helvetica, sans-serif" style="font-size: 12pt;">During this time, the support portal will be unavailable. Customers requiring immediate emergency assistance during the time frame of the migration should e-mail support@voipster.org or call +1.502-991-8647. Non-emergency assistance requests received during the migration will be processed in the order received once the migration is complete.</font></li><li style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-size: 12pt;">Telecommunications, broadcasting and streaming web and e-mail services are not expected to be impacted.</span></li><li><font face="arial, helvetica, sans-serif"><span style="font-size: 12pt;">Our </span>Dynamic<span style="font-size: 12pt;"> DNS Services will not be available during the migration,</span></font></li><li style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-size: 12pt;">Customers with colocated and/or dedicated equipment within this facility should expect service disruptions starting at 7pm Eastern Time. We are aware these disruptions cause inconvenience for our customers. Resolving them is our first priority.</span></li><li style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;">We will send another email once upgrades have been completed. </li></ul></div><div style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><font face="arial, helvetica, sans-serif"></font></div><div style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-size: 12pt;">Should you have any questions or concerns, please reach out to our Technical Support Department by e-mailing support at voipster.org and we will be happy to assist you. </span></div><div style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><font face="arial, helvetica, sans-serif"></font></div><div style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><font face="arial, helvetica, sans-serif"><br></font></div><div style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><font face="arial, helvetica, sans-serif">We are honored to be your service provider. Your business is why we do what we do.</font></div><div style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><font face="arial, helvetica, sans-serif"><br></font></div><div><font face="arial, helvetica, sans-serif"><div>Respectfully, </div><div><br></div><div>Andrew K. Mitchell, MSISPM </div><div>President & Senior Network Engineer </div><div>Global Network Operations </div><div>VoIPster Communications </div><div>US Toll-Free: +1.844-991-VoIP (8647) </div><div>International: +1.502-991-VoIP (8647) </div><div>US & International Fax: +1.502-379-4303</div></font></div></div></body></html>